FREQUENTLY ASKED QUESTIONS

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Where can we buy Hey Tiger products?

Hey Tiger is available in Singapore through RedMart and in Vietnam and Philippines through Lazada.

Do your diapers use water-based inks?

Yes! The inks in our diapers are water-based. This is in line with our research and development and follows our eco guidelines. Our diaper colour has not been set by any nasty chemicals.

Do your diapers contain harsh chemicals?

No, Hey Tiger diapers were developed with babies' sensitive skin in mind. We are dermatologically tested and have no nasty chemicals in our products.

My baby's diaper can smell like urine when full

Hey Tiger diapers do not use chemical fragrance or lotions to mask the urine smell. instead our diapers have a breathable backsheet to draw moisture away from delicate skin and keep your baby dry.

What are Hey Tiger diapers made from?

The materials in Hey Tiger diapers are high quality. They are predominantly made of fluff pulp, super absorbent material (SAP), polypropylene non-woven fabrics and film, together with fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines.

Do you use super-absorbents in your products?

All disposable diapers use a type of super-absorbent, and our Hey Tiger diapers use sodium polyacrylate (SAP) to draw out the moisture away from the baby and into the diaper.

Why has my baby's diaper started to leak at night?

The weight range on each of our packs is a guide only and quite often moving to the next size up will stop the leakage issues. The factors that can sometimes lead to leakage are the many movements your baby makes everyday, the nature of your baby's bowel and bladder habits and the size of the diaper your baby is wearing. That said we know every baby is different, so the occasional leakage problem can occur.

I'm finding the tabs short or too tight

Our tabs are designed to fasten closer to the hips compared to other leading brands. This is a new innovation and follows global trends. Especially for newborns this means less pressure on their precious belly button.

Why do Hey Tiger not have boys and girls’ diapers?

Hey Tiger follows global trends of unisex diapers. Our diapers are carefully designed with new innovations to absorb moisture and provide maximum comfort in unisex design.

The size guide on the pack doesn't suit my baby

Our diapers are available in a range of sizes to suit every stage of development. Every Hey Tiger diaper pack features a weight range to help parents select the most appropriate diaper for their baby. The weight chart is designed as a guide only with fit and comfort differing from baby to baby. This range is used as there is so much variation in baby's shape and build.

My baby is a tummy sleeper

Tummy sleepers are tricky, and most babies will go through this stage of tummy sleeping. Try moving to the next size up so the diaper sits higher. Another trick is putting the diaper on back to front at night.

Are your diapers cruelty free and vegan?

Yes, our diapers are cruelty free and vegan!

Are your diapers dermatologically tested?

Yes! Our diapers are proudly certified by Dermatest.

What is the gel inside the diaper?

Most disposable diaper contain a super-absorbent material (SAP) mixed with the fluff pulp in the diaper core. The SAP absorbs liquid and turns into a gel significantly improving diaper absorbency. 

SAP materials are safe, non-toxic, non-mutagenic, non-irritating and used throughout the sanitary industry.

I've found some gel on my baby's skin

On occasions a small amount of gel (SAP) can come out of the diaper core and onto your baby's skin. It can be removed with a baby wipe or damp washcloth. 

Do your diapers contain formaldehyde?

Hey Tiger diapers and Pants contain no formaldehyde or other chemicals such as fragrances, chlorine or latex*. We only use water-based inks and our product is dermatologically tested to be safe for sensitive skin. *Hey Tiger makes no representation about the ingredients used by other nappy brands.